Return Policy - 15% restocking fee applies to all returns. Restocking fee will not be waived under any circumstance.
Within 30 days of receipt of your order, you may return:
Any Winegard item in it's original condition. The item cannot be disassembled or damaged by incorrect installation. We are not responsible for installation errors.
Winegard product returns that are returned for credit will be subject to a 15% restocking fee. Special-order products are not returnable.
Winegard returns will not be accepted for any of the following reasons:
Packaging is missing, incomplete, damaged or defaced
Missing or damaged accessories, warranty cards, manuals, ect
Product is not in acceptable condition for resale (scratched, damaged, ect)
Electrical parts are not returnable if plugged in or unsealed for any reason
No returns will be accepted without a return authorization number.
Original order shipping charges are non-refundable and no returns will be accepted without a return authorization (RMA#) number.
Winegard Defective Items
Advance Replacement: : Advanced Exchanges are available upon request. In this process a new set-top is ordered and charged to you through DISHFORMYRV.COM. A refund will be processed back to you after the set-top has been tested.
Winegard Products with Product Rebates:
Before submitting any product Mail-In Rebates, please be sure you are satisfied with your product and is in perfect working condition. Once a Mail-In Rebate has been redeemed, item cannot be returned.
All parts are covered by Winegard's Manufacturer Warranty. Winegard's Manufacturer Warranty is included with your product. Please review the warranty carefully for additional information.
DISHFORMYRV.COM or Winegard is not responsible for any labor costs which occur as a result of the installation of wrong or defective parts.
Please be aware that:
Damaged items cannot be returned
No refunds will be given for any reason after 30 days from receipt for your order
No returns will be accepted without a return authorization (RMA#) number
Pace International is an authorized retailer of DISH Network L.L.C. DISH, DISH Network and DISH Network logos are trademarks, registered trademarks and/or service marks of DISH Network L.L.C. and/or its affiliate(s). The DISH Network trademarks, registered trademarks and/or service marks are used under license of DISH Network L.L.C. and/or its affiliate(s).